Inside Sales Representative
Job Description
Our client located in London, Ontario is seeking a Inside Sales Representative to work with the customers, and will act as liaison and will be responsible for customer service from inquiries, quoting to delivery.
CGD certificate required
This will be a day shift position (100% onsite)
Pay rate will be $21.63/hr. (37 hours per week)
Start Date ASAP (12 months contract with strong possibility for Temp to Perm hire for the right candidate)
RESPONSIBILITIES
• Addressing customer inquiries and concerns to ensure customer satisfaction
• Quote Customer RFQ's i.e.: create formal quote, collect pricing, calculate sell price, advise delivery etc.
• Ability to read drawings is an asset
• Review Customer Orders i.e., Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.
• Retrieving Customer Orders through the internet (experience with Oracle is an asset).
• Inputting Customer Orders i.e.: Creating Sales orders in MRP system.
• Creating new product forms.
• Create customs paperwork if applicable for shipments.
• Occasional reception coverage, backup for invoicing when required.
• Other various duties as assigned (filing, scanning, etc.)
• Follows Policies & Procedures.
Requirements
- Minimum one year customer service experience with Inside Sales experience being as asset.
- Accurate data entry skills with superior attention to detail.
- Excellent written and oral communication skills.
- Professionalism with excellent interpersonal skills.
- Excellent organizational and time management skills with strong ability to multi-task and prioritize workload in a fast-paced, changing environment.
- Demonstrated ability to problem-solve.
- Responsive to company and customer needs.
- Work with minimum supervision.
- Highly proficient computer skills in Word and Excel.
- Knowledge of production planning is an asset.
- A condition of employment will be completing a security assessment to ensure eligibility under Canada’s Controlled Goods Program.
If you have the skills and experience that we are looking for to be successful in this role, please apply online, email or fax your resume to Rajwinder Kaur
Fax to 905-231-3860
We are an equal opportunity Employer.
